Privacy Policy

FAIRVIEW INTERNATIONAL SCHOOL

Fairview International School (“FIS”, ‘we”, “our” or “us”) respects your privacy and is committed to protecting the personal information that you share with us.

This privacy policy (this “Policy”) describes how your personal information is collected, used and disclosed by us. This Policy applies to visitors and users (individually, “you”) of Fairview International School website.

By visiting or using the site to the extent permitted by the law, you are consenting to us gathering and processing information about you in accordance with the Policy, although consent may not be required for all of the elements describes in this Policy.

This Policy does not cover third parties or their services and we do not take any responsibility for how such third parties may use information they collect. For information about third-party privacy practices, please consult with them directly.

A. Information we collect

Personal Information. By visiting or using the Site, we may collect the following categories of personal information (” personal information “) you provide to us: name; title; email address; postal address; phone number (including your mobile phone number); children’s names; job role; marketing responses; admissions follow-ups; and other information you may provide about yourself to the Site or to which you provide us with access via third-party platforms.

Device Information. When you visit the Site or open communications (such as emails), some information is automatically collected from devices (e.g., mobile, computer, laptop, tablet) used to visit or use the Site including, but not limited to, operating system, access times, browser information (e.g., type, language, and history), settings, and other data about your device that we use to provide the services or as otherwise described in this Policy (” device information”). We also collect information about your usage and activity on the Site using certain technologies, such as cookies and other technologies.

Location Information. If you use our Site, we may receive your generic location (such as city or neighborhood). We may use and store this information to provide and improve features of the Site, for example, to tailor the Site on a needs-based manner to better facilitate your requests and to provide you more relevant content.

B. Children and Minors

Except when required by law, we do not knowingly collect personal data from minors. If you are below the age of 18 years old, you may only use our Fairview Website with the consent of your parent or guardian.

If you are a parent or guardian, or you are below 18 years of age and have unknowingly provided us your Personal Information without your consent, you may request Fairview remove such information by contacting us at +60 (3) 4142-0888.

C. Use of Information

We may use your information for the following purposes (” Purposes”), to: provide you with the services, and functionality offered through the Site and fulfill your requests, including, but not limited to; communicate with you about your enquiry or use of the Site, services, or functionality; respond to, or follow up on, your comments and questions, and otherwise provide customer service; communicate with you about special events and other marketing communications; operate and improve the Site, services, and functionality; process and provide events to attend; if applicable; tailor your experience on the Site, including search results and displaying relevant promotions; link or combine with other information we get from third parties to help understand your needs and provide you with better service; perform statistical analysis; protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; comply with our policies, procedures and legal obligations; and as otherwise consented to by you and as required or permitted by applicable law.

If you do not provide us with certain information, we may not be able to fulfill the requested Purpose of collection, such as to respond to your queries or provide the Site to you.

Combined Information. We may combine your personal information with device information and location information (with your consent, where required) to serve you specifically, such as to deliver a service to you according to your preferences or restrictions, or for advertising or advertising targeting purposes. When we combine personal information, device information and location information in this way, we treat it as, and apply all of the safeguards in this Policy applicable to, your information.

Electronic Communications. Consistent with the above Purposes, we may communicate with you via electronic messages, including email, text message, or mobile push notification to, for example: send you information relating to our school, including event reservation and waitlist confirmations and updates, receipts, technical notices, updates, security alerts, and support and administrative messages, and/or applicable law, communicate with you about events, offers, promotions, upcoming events, and other news about services offered by Fairview International School Website.

Retention. We will retain your information for the period necessary to fulfill the Purposes outlined in this Policy and as otherwise needed to comply with applicable law and internal company policies.

We retain your personal information for different durations based on the type of information and purpose for which it was provided and was being or is being used in order to provide information or services to you.

D. Sharing Information

We do not share your information with third parties other than as described above and as follows:

We may disclose your information to regulatory authorities, courts, government agencies and other third parties where we believe that doing so would be in accordance with or permitted or required by any applicable law, regulation or legal process, to defend the interests, rights, and/or property of Fairview International School Website or others, or to respond to emergencies.

We may otherwise share your information as directed by you or subject to your consent.

E. Security of your information

The security of your personal information is important to us. We consider it is our responsibility to provide you with reasonable protection in respect of your personal data privacy and protections. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

F. Cookies and other tracking technologies

We collect information about your usage and activity on the Site using certain technologies, such as cookies, and other technologies. The use of these technologies by such third parties is subject to their own privacy policies and is not covered by this Policy, except as required by law.

G. Links to other websites

The Site may contain links to other websites or services that are not owned or controlled by Fairview International School Website. This Policy only applies to information collected by the Site. We have no control over these third party websites, and your use of third party websites and features are subject to privacy policies posted on those websites. We are not responsible or liable for the privacy or business practices of any third party websites linked to the Site. Your use of third parties’ websites linked to the Site is at your own risk, so we encourage you to read the privacy policies of any linked third party websites when you leave one of the Site.

H. Your Rights of Access and Correction
As a data subject, you have the right to request access to and correction of information about you held by Fairview International School. To do so, please contact:

+60 (3) 4142-0888
enquries@fairview.edu.my
Mon – Fri: 7.30am – 3.30pm (UTC +08:00)
Sat: 8.30am – 12:30pm (UTC +08:00)

Please note that Fairview International School has the right to refuse your request to access and/or make any correction to your Personal Data, but only to the extent permitted under the applicable laws, rules and regulations. To help us to better serve you, please ensure that your personal data such as contact details including your home and office addresses, your telephone numbers (including your mobile telephone number), email address and other details registered with us are correct and up to date.
 
Fairview International School reserves the right to amend the Privacy Policy from time to time and will post notice of material changes on our website. Please revisit this Privacy Policy from time to time to learn of any such changes.
I. Changes to this policy

Except to the extent limited by applicable law, we reserve the right to update this Policy to reflect changes to our information practices by prominently posting notice of the update on the Site, and as required, obtaining your consent. Any updates will become effective immediately after posting the updates to this Policy and apply to all information collected about you, or where required, upon your consent. You agree that you will review this Policy periodically. You are free to decide whether or not to accept a modified version of this Policy, but accepting this Policy, as modified, is required for you to continue using the Site. If you do not agree to the terms of this Policy or any modified version of this Policy, your sole recourse is to terminate your use of the Site.

If we make any changes to this Policy that materially impacts previously collected information about you, we will obtain your prior express consent.

J. Contact us

Fairview International School has appointed an internal Data Protection Officer who can answer any query you may have relating to any personal information you have provided or are being asked to provide. All queries relating to this privacy policy can be sent directly to the Data Protection Officer at, 

We will aim to respond to all queries within a reasonable period.

Developed by Kimmy Woo